Privacy Policy

RAEMAR Health is a non-medical information service provided by RAEMAR LLC.

RAEMAR Health consists of a web application, mobile application(s), and other related tools, support, and services.

We use “RAEMAR Health” here to refer to the RAEMAR Health website and our iOS and Android applications (also referred to as our “Service”). We also use “RAEMAR”, “we”, “us” and “our” to refer to RAEMAR LLC, a California corporation, which provides our Service. The use of our Services is subject to the Terms of Use, of which this Privacy Policy is a part. Certain capitalized terms used but not defined in this Privacy Policy are defined in the Terms of Use .

This Privacy Policy explains how RAEMAR Health collects and uses your personal information to provide our services to you. Unless otherwise indicated, this Privacy Policy applies to all our websites, domains, apps, products, services, and features in all geographies in which RAEMAR Health offers its Services. This Privacy Policy does not apply to websites, applications, or services that display or link to other Privacy Policies. Other RAEMAR services are governed by their own Privacy Policies.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this page.

We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our privacy practices and the ways in which you can exercise choice over these practices. The practices described in this Privacy Policy are subject to applicable laws in the locations in which we operate; this means that we only engage in the practices described below in a particular location if permitted under the laws of that location.

We collect and process information about you with your consent and/or as necessary to provide the products and services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

We collect information about you in various ways when you use our Services, including information you provide directly, information collected automatically, and information collected via third-party data sources.

When you are asked to provide information, you may decline. But if you choose not to provide information that is necessary for certain products or features, those products or features may not be available or function correctly.

Information You Provide to Us

We collect information you provide directly to us, as follows:

Account Information

Includes personal information we collect when you create an account through the Service. Account information includes your name, email address and any other account-related information you choose to provide.

We use this information to

• create and register your account on the RAEMAR Health Service;
• provide, maintain and improve our Service;
• enable communications between you and other Service Users;
• send you technical notices, updates, security alerts and support and administrative messages;
• present you with Content that is relevant to you; and
• communicate with you about items, services and promotions, offered by RAEMAR LLC and others, and provide news and information we think will be of interest to you.

Communication Information

Includes the content of any communications you send and receive through the Service, such as reviews, communications you send and receive when you participate in any other interactive features of the Services, or your communications to or from RAEMAR (including the content of any recorded telephone calls).

We use this information to

• provide, maintain and improve our Services;
• detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property of RAEMAR LLC and others; and
• respond to your comments, questions and requests and provide customer service.

Survey Information

This includes personal traits and characteristics such as sex, age, weight, and height. This also includes behavioral information and information about your present or past physical or mental health, medical conditions, diseases and symptoms and other medical information (“Survey Information”).

We use this information to

• provide, maintain and improve our Service; and
• present you with Content that is relevant to you;

Identification Information

We may collect certain personal information from you for purposes of verifying your identity or assisting with your creation of a payment account.

We use this information to

• detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property of RAEMAR and others; and
• create a payment disbursement account with our third-party payment processor on your behalf.

Other Information

includes all other personal information you provide to us, such as when you submit a job application, participate in a promotion, complete a survey, communicate with us via third party social media sites, request customer support, provide us with contact information for a referral, or otherwise communicate with us.

We use this information to

• respond to your comments, questions and requests and provide customer service;
• communicate with you about products, services, offers, promotions, rewards, and events offered by RAEMAR and others, and provide news and information we think will be of interest to you; and
• carry out any other purpose described to you at the time the information is collected.

User Contributions

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Service, or transmitted to other users of the Service or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Service with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Third party sources

We obtain personal information from other sources, such as:

• Data providers, such as information services and data licensors that provide demographic and other information.
• Public sources, such as social media platforms.

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your activity over time on our sites and other sites and online services. This information may include:

• Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, IP address, unique identifiers, the website you visited before browsing to our website, and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Personal Health Information

We are dedicated to maintaining the privacy and integrity of protected health information that we receive as part of your usage of RAEMAR Health Services (“PHI”). PHI is personal Information that we receive that relates to (a) your past, present or future physical or mental health or condition, (b) the provision of healthcare to you, or (c) your past, present or future payment for the provision of healthcare, which is created, received, transmitted or maintained by RAEMAR. Your Survey Information may include PHI. This Privacy Policy describes how we protect your privacy as a visitor to or general user of our Site, our Mobile App and Services.

Cookies

Some of our automatic data collection is facilitated by cookies and similar technologies. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. We do link the information we store in cookies to personal information you submit while on our website.

We use both “session” cookies and “persistent” cookies. A session ID cookie will get removed automatically when you close your web browser. We may use session cookies to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. We may also set a persistent cookie to store your passwords, so you don’t have to enter it more than once if you so choose.

If you reject cookies, you may still use our website, but your ability to use some areas of our site, such as contests or surveys, will be limited.

3rd Party Tracking

Third parties, such as tracking services that use cookies and other tracking technologies to track non-personally identifiable information about visitors to our site also place cookies on our website. Third parties’ cookies may be session ID cookies or persistent cookies. The use of cookies by third parties, including any tracking utility company, is not covered by our privacy policy. We do not have access or control over these cookies.

Behavioral Targeting / Re-Targeting

We may partner with third party ad networks to either display advertising on our website or to manage our advertising on other sites. These partners use cookies and other tracking technologies to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests.

In addition to the uses outlined above, we use your personal information for the following purposes or as otherwise described at the time we collect it:

Service delivery

We use your personal information to:

• provide, operate and improve the Service and our business;
• establish and maintain your user profile on the Service;
• enable security features of the Service;
• communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages;
• understand your needs and interests, and personalize your experience with the Service and our communications; and
• provide support for the Service, respond to your requests, questions and feedback.

Research and development

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

Marketing and advertising

We and our third party advertising partners may collect and use your personal information for marketing and advertising purposes:

• Direct marketing. We may send you RAEMAR-related or other direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the Your Choices section below.
• Interest-based advertising. We may contract with third-party advertising companies and social media companies to display ads on our Service and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data and/or geolocation data described above) over time across our Service and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you. You can learn more about your choices for limiting interest-based advertising, in the Your Choices section below.

Compliance and protection

We may use your personal information to:

• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
• audit our internal processes for compliance with legal and contractual requirements and internal policies;
• enforce the terms and conditions that govern the Service; and
• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

Legal Bases for Processing Your Information

To the extent required by applicable law, the legal bases for processing your Personal Information for the purposes described above or elsewhere in this Privacy Policy include, without limitation, that (1) you have given consent to the processing of your Personal Information for one or more specific purposes, (2) it is necessary to perform a contract with you (e.g., for the sale of goods or services) or in order to take steps at your request prior to entering into a contract; (3) it is necessary to comply with a legal obligation (such as notifying you of Privacy Policy changes); (4) it is necessary for the pursuit of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of Personal Information; (5) it is necessary for your vital interests or those of another individual; and/or (6) it is necessary for the performance of a task carried out in the public interest.

We may share the personal information we collect with third parties as follows or as otherwise described in this Privacy Policy:

• when you sign up for and participate in the interactive areas of our Services, such as creating a user profile or writing a review
• in response to a request for information if we believe disclosure is in accordance with, or required by, applicable law, regulation or legal process
• if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property or safety of RAEMAR, our employees, our users or the public;
• in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, bankruptcy, dissolution, or other transaction or proceeding involving sale, transfer or divestiture of all or a portion of our business or assets to another company, to the extent permitted under applicable law;
• between and among RAEMAR and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership;
• on an aggregated and anonymized basis; and
• with your consent or at your direction.

We may allow others to provide analytics services and/or serve advertisements on our behalf across the Internet. These entities may use cookies, pixel tags, web beacons or other similar technologies to collect information about your use of our websites and third-party websites.

We do not disclose Survey Information or PHI to third parties for marketing, advertising, data mining or other purposes.

RAEMAR LLC takes reasonable measures designed to help protect information about you from loss, theft, misuse and unauthorized access, use, disclosure, alteration and destruction. Please be aware that no method of transmission over the Internet or through mobile applications is 100% safe. Therefore, although we use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

We retain information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different information types in the context of different products, actual retention periods can vary based on criteria such as user expectations or consent, the sensitivity of the information, the availability of automated controls that enable users to delete information, and our legal or contractual obligations.

Managing Your Account

You may update, correct or delete certain information about you at any time by logging into your account through our website or our mobile application and navigating to the ‘Edit Profile’ link. If you need assistance, you may contact us using the contact information below.

If you cannot access certain information we have using the above methods, please contact us using the contact information below. We may decline requests that are prohibited by law, could adversely affect the privacy or other rights of another person, are not required to be honored by applicable law, or where we are unable to authenticate you as the person to whom the information relates.

Location Information

When you first install or launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. We require location information to use certain features of our Services, so if you do not consent to this collection, you cannot use those features. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, certain features of our mobile applications will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove our mobile application from your device.

Mobile Push Notifications/Alerts

We may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Marketing communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. You may continue to receive service-related and other non-marketing emails. If you receive other marketing messages from us, you may opt out of receiving further marketing text messages from us by contacting us at info@RAEMAR.co.

Cookies

Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to provide information

We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.

If the processing of your personal information is subject to the California Consumer Privacy Act (the “CCPA”), you have certain rights with respect to that information:

• Right to Know. You can request access to the personal information we collected about you in the last 12 months. You can also request information about the categories of personal information we collected, the sources of collection, the purposes for collection and sharing of this information, the categories of information we shared, and the categories of third parties with whom we shared this information. Note that we have provided much of this information above in this Privacy Policy.
• Right to Request Deletion. You can request that we delete personal information under certain circumstances, subject to a number of exceptions.
• Right to Opt-Out. You can opt-out from any sharing of your personal information with third parties to the extent that such sharing constitutes a “sale” of that data under the CCPA.
• Right to Non-Discrimination. You will not be discriminated against by RAEMAR for exercising rights set out in the CCPA.

In the past 12 months, we have disclosed, for a business purpose, data from each of the categories of personal information we maintain to our business partners, as described above.

The CCPA defines the “sale” of personal information very broadly, and some of our use of third-party cookies and tracking technologies as described in this Privacy Policy may be considered a “sale” under that definition. Specifically, in the past 12 months, we have allowed our advertising and analytics providers to collect IP addresses, cookie IDs, and mobile IDs through our sites and apps when you use our online services. We do not otherwise “sell” personal information.

The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or other online services that are not associated with us. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions.

The Service is not intended for use by children under 18 years of age. If we learn that we have collected personal information from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

Email
raemarllc@gmail.com

Mail
RAEMAR LLC, 2633 Lincoln Blvd #134, Santa Monica, CA 90405